GometrykWhere do you ship?
Free shipping on all orders to the contiguous 48 United States and Washington, DC. Alaska, Hawaii, US territories and APO/FPO addresses are not supported.
When will it arrive?
Handling takes 1–2 business days. The cutoff is 07:00PM (GMT-06:00) Central Standard Time (Chicago), fixed year-round without daylight saving adjustment. Orders after cutoff begin processing on the next business day. Weekend and US federal holiday orders begin processing the next business day. Business days exclude Saturdays, Sundays and US federal holidays. Transit takes 3–4 business days after dispatch. Combined handling and transit is estimated at 4–6 business days from the applicable processing start day. These are estimates, not delivery guarantees.
How do I choose a size?
Compare width, depth and seat height against your space. Product pages show centimeters and inches. Mini stools are small, low auxiliary seats rather than full-size benches.
Is assembly needed?
See each product page for assembly requirements. Retain supplied parts and follow included instructions.
Can I return it?
Request a return within 30 days of receiving your item. Change-of-mind returns must be unused, in original condition and original packaging, with all supplied parts. No restocking fee applies. Contact [email protected] with your order number and reason. Obtain authorization and return instructions before shipping. Return address: Gometryk, 13 Rue Du Lieu Aux Parcs, 27290 Condé-Sur-Risle, France. This is in France; US change-of-mind returns require international return shipping. Gometryk pays necessary return shipping for company error, damage or defects. Customers pay return shipping when changing their mind.
What if it is damaged or incorrect?
Contact us with your order number, issue description and photos where available. The unused-condition and original-packaging rules for ordinary returns do not prevent reporting damaged, defective or incorrect items. We will arrange a suitable replacement, subject to availability, or a refund according to your choice and the circumstances. We cover necessary return shipping for these issues.
When will I receive a refund?
After receiving and inspecting the return and approving the refund, we issue the refund to the original payment method within 10 calendar days. Your bank or payment provider may take additional time to post the credit.
How do I contact you?
Use Contact Us or email [email protected].
How is tax shown?
Shipping is $0.00 on all supported orders. Checkout tax is $0.00; this does not mean products are legally tax-exempt.